BT Single Pane of Glass

BT’s Single Pane of Glass, or as it was more affectionately known as ‘SPOG’, is a one stop shop for BT Business users. Uniting all of their BT products and services under one roof, and through one single pane of glass, we aim to make the experience of being a BT business customer more simple, more personal and more brilliant. The tool makes it easier than ever for business owners or admins to manage everything from mobile phones contracts and handsets, to company WiFi. And for employees to manage their data usage, handset requests and much more.

The work you see below is taken from the initial discovery phase of the project, where myself and a UX designer worked closely and collaboratively both together and with the clients to produce a clickable prototype, informed by user testing, to present to key stakeholders within the business in order to receive by-in from the wider BT organisation. The stakeholders were blown away by what we put together in a short space of time and gave the green light for the project to progress and for Karmarama to continue leading this body of work.

Role: Lead Designer / Motion Designer   |   Client: BT


Created at a time when BT were updating their digital guidelines; I worked alongside internal BT teams to create guidelines specific to dashboards. Including everything from infographics to buttons and links, these guidelines will not only be followed by SPOG moving forward, but any relevant BT project.